BEAUTIFULLY PRICED SAN ANTONIO APARTMENT HOMES

Find a home with everything you want at Waters at Elm Creek. Our friendly community is conveniently situated near freeways and shopping centers in North Central San Antonio – yet our park-like setting with oak trees and nearby trails feels like a peaceful retreat. Choose from five appealing floor plans, and enjoy our amenities including a 24-hour fitness center and refreshing swimming pool. Create your ideal urban lifestyle.

Urgent Notice:

Dear AHF Neighbors,

The health and well-being of our residents and employees is a top priority. As we closely monitor the
COVID-19 (Coronavirus) situation, Atlantic Housing Foundation is currently postponing resident services
and activities beginning on March 16, 2020. We will reassess in two weeks and at that time we will
respond accordingly based on the current recommendations by the Centers for Disease Control and
Prevention.

The Centers for Disease Control and Prevention (CDC) recommends each person do his or her part to
contain and prevent the spread of COVID-19. This is just one way that AHF is prepared to help
contribute to this effort for the health and safety of our community.

We will monitor the situation daily as it develops and will resume our resident events as soon as
possible.

The CDC suggests keeping yourself informed as new information is released and following public health
advice. For additional information, follow your local news, your local health department, and the CDC
2019 Novel Coronavirus website: https://www.cdc.gov/coronavirus/2019-nCoV/.

Atlantic Housing Foundation will still be posting resident information and activities, as well as recent
updates and information regarding programs on your communities’ Facebook page. You can find a link
to this page by visiting our community map at: http://www.atlantichousing.org/community_services/resident-services.

Again, the health and safety of our residents and associates are our top priority and we are committed
to doing our part to help keep you safe.

Thank you for your prompt attention to this matter.

If you have any questions, please email us directly: [email protected]

 

Atlantic Housing Foundation Leadership Team

4770 Iberia Ave, Suite 100 | Dallas, TX 75207 | (469) 206 – 8900 | Fax: (469) 206-8999 | www.atlantichousing.org


March 15, 2020

Dear AHF Residents:

Amid growing concerns of COVID-19 (Coronavirus), our teams are taking additional
precautionary measures to help prevent the spread of the virus at our community and are
asking for your help to do the same. Let’s all work together to keep our community healthy! We
value the life and safety of all of our residents as well as our team members. As a result of these
concerns, we will be enacting the policies and procedures below.

These policies are effective 3/16, will you receive a follow-up notice for any adjustments
to the procedures below.

* Our offices are open during normal business hours, but the doors will be locked. We will
meet with residents by appointment only (recertifications, move-in, move-out, etc.).

* If a rent dropbox is unavailable, please contact the office to make an appointment
to pay your rent.

* Rent Cafe payments are highly encouraged during this time.

* In order to limit all non-essential person to person contact, appointments will be required
for in-office procedures. Please reach out to us via phone or email.

* Our team will be completing Emergency Work Order requests to keep essential systems
in working order. At this time, we will not be able to resolve routine requests, though we
will do everything we are able to responsibly provide maintenance services to our
residents. Please continue to submit any and all work orders as they arise.

* All non-essential amenities will be closed at this time. Essential amenities such as
laundry facilities will remain open.

* We are asking for about a 6-foot radius between persons to limit the transmission of
fluids per the CDC recommendations.

* Packages will not be received in our offices during this time.

We appreciate your attention and understanding during this time. Our teams are here to help as

usual during our regular business hours by phone and email. Thank you for being a valued
member of an Atlantic Housing Foundation Community.

Please visit our website at www.atlantichousing.org for updated information.

If you have any questions, please email us directly: [email protected]

 

Atlantic Housing Foundation Leadership Team

4770 Iberia Ave, Suite 100 | Dallas, TX 75207 | (469) 206 – 8900 | Fax: (469) 206-8999 | www.atlantichousing.org